Helping the Sydney community with relationships, parenting, ageing, disability, pastoral services and mental wellbeing.
On 4 June 2025, the Australian Government announced a revised start date for the new Aged Care Act, including the Support at Home program. Originally planned for 1 July 2025, the new implementation date is now 1 November 2025.
This extension provides additional time for aged care providers to get ready and to assist clients throughout the transition. It also allows the Government to finalise essential systems and processes and gives Parliament more time to review the legislation needed to support the rollout.
In the meantime, existing services - including CHSP, HCP, and STRC - will continue without interruption. Home Care Package (HCP) clients will soon receive further details, including updates to the new HCP fee structure.
We will keep this page updated with the most recent information and helpful resources about the Support at Home reforms. You don’t need to take any action - if you’re already receiving a Home Care Package, you will move to the new program automatically on 1 November 2025.
CatholicCare Sydney is fully prepared for these upcoming changes. Our care teams are available to guide and assist you.
If you’d like more information or wish to talk about the reforms, our friendly team are here to help, contact us on 13 18 19.
You can find more information on MyAgedCare and on the Department of Health and Aged Care’s website.
The Australian Government has provided Support at Home information in video format:
Read more here:
Additionally,Opan provides professional advocate services to work through any issues you may be experiencing with your care enquiries.
Your Care, Your Choice -A complimentary morning tea and information session designed to help you understand what the upcoming Support at Home program means for you, along with other important and helpful information.
Join us from 10:00 AM to 12:00 PM on the following Tuesdays:
RSVP is essential for attendance, please call Jennie on 02 8778 4222 or email jennie.harvey@catholiccare.org to secure your spot.