Helping the Sydney community with relationships, parenting, ageing, disability, pastoral services and mental wellbeing.

Our Standards

Ensuring we provide the highest quality services

CatholicCare is best-practice certified to national and international standards to ensure we provide the highest quality services.

We are committed to maintaining the highest possible standards and actively pursue improvement to minimise risk, maximise quality and reduce all safety incidents in the workplace. Our management systems have been designed and implemented with this commitment in mind.

ISO Logos JointCatholicCare's quality management system is certified to the AS/NZS/ISO 9001: 2015 standard. This system provides the framework for everything the organisation does by documenting our commitments, guidelines, processes and ensuring our commitment to best practice is delivered.

We value and promote the safety of employees, subcontractors and people we assist.  We are committed to minimising risk in the workplace.  Our occupational health and safety management system is based on national standards for safety and is certified to AS/NZS/ISO 45001:2018 standard for Occupational Health and Management Safety systems.

If you wish to make a complaint about our service please call us on 13 18 19 or contact us online.  Read our brochure 'Protecting your rights'.