As cyber scams become more prominent and sophisticated, it’s important to stay informed and diligent. This Elder Abuse Awareness Day, CatholicCare Sydney is urging clients and carers to have conversations about how to best protect themselves against this risk.
According to the Australian Banking Association, older Australians are more likely to fall for cyber scams or be victims of financial abuse. Being aware of the types of scams and knowing how to identify them is crucial to staying digitally protected.
Common scams
Data breaches
A data breach occurs when your information is accidentally shared as a result of a hack. If you use the same password across multiple accounts, you are at a higher risk of your information being compromised. For example, if your social media account was a part of a breach, and you used the same password for your online banking.
Phishing scams
Phishing scams occur when criminals trick you into providing them with your personal information by impersonating organisations you are familiar with. This is seen commonly with Services NSW, the ATO, or your bank.
Tips to stay digitally protected
Keep your personal information safe
The simplest way to remain digitally secure is to keep your information private. This includes:
- Use different passwords for different accounts
- Set up two-factor authentication where possible
- Try to avoid using the same security question across your accounts
Get in the habit of double-checking
Scammers send convincing-looking emails and texts. To avoid scams, always run a quick safety check for any unsolicited calls, messages or emails:
- Check the email and phone numbers contacting you, and whether they match what is listed online
- Don’t click any links. You can always log onto the organisation’s website to check for messages or notifications
Keep your software updated
Try your best to keep your phones and tablets updated. Keeping your devices running with the latest software updates keeps you safer and at a lower risk of having your information compromised.
Trust your instincts!
If something doesn’t feel right, don’t rush it. Double-check the information and consider calling the organisation through their online contact information.
It’s always better to be safe, rather than sorry!
What to do if you’ve been scammed
If you suspect you’re a victim of a scam, it’s important to act quickly (even if you aren’t sure).
- Report it to your bank immediately to block payments or explore recovery options.
- Contact IDCARE (idcare.org), a cyber support service for Australia and New Zealand, for a free consultation.
- Report the scam to Cyberwatch (cyberwatch-australia.com.au)
- Beware of follow-up scams (1 in 3 victims are scammed more than once)
Our team are always available to chat.
Reach out to one of our friendly team members by calling 13 18 19 or by completing the contact us form.
