Parent Line NSW - Call 1300 1300 52 For Free Counselling

Parent Line NSW is a free telephone counselling, referral and support service for parents and carers with children aged 0 to 18 who live in NSW. We are also an information service for professionals working with children and families.

Whether you need some help and support or just want to talk through a parenting issue, our qualified and caring counsellors are here for you.

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What Can I Talk About?

Parent Line receives calls from parents, carers and professionals who have questions or concerns about a child or young person. Our experienced counsellors can help to support you, offer advice and guidance, whether you're caring for a baby, toddler, child, or teenager.

Top concerns of parents and carers contacting Parent Line include, but not limited to:

  • Child and behaviour development
  • Sleep and bedtime habits
  • Managing child care and school transitions
  • Anxiety in children
  • Bullying
  • Support during family separation
  • Managing stress and anxiety
  • Family violence

Our team of trained and professional counsellors are available seven days a week, Monday to Friday (9am to 9pm) and Saturday & Sunday (4pm to 9pm).