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Short-Term Accommodation & Assistance and Getaways (STA/Respite)

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Short-term accommodation and assistance (STA) is an NDIS support previously known as respite.

Our STA service supports people with disability to have a short stay away from their usual home, while providing planned respite for families caring for a person with disability. Our service is flexible and designed to be responsive to each family’s circumstances.

When it comes to STA, flexibility is our focus. Clients can choose to tap into our STA service for a few hours a week , use STA funding to plan for a holiday, arrange for our trained staff to support them at home* or even plan a break with one of our ‘Getaway Programs’. No matter the plan, our goal is to accommodate your needs.

Overnight Stay

A break or change in routine is important for our clients and their families. During an STA stay, our clients can enjoy a getaway, or get out and about to explore Sydney and it’s happenings.

Prior to staying, we work with our clients and their person of choice to plan activities and experiences that meet the individual needs and preferences of our guests. Our staff will also plan to make sure all support needs are met, including:

  • Personalised nutrition, meal planning and cooking
  • Personal care
  • Medication and appointment support
  • Attending day programs or maintaining existing routines

What we offer:

  • Supportive staff who will accommodate specific client needs and preferences
  • Planned, time-limited breaks for families and carers
  • Purposeful, individualised, culturally, and age-appropriate experiences
  • In-home or community access that is carefully planned and discussed to suit each client’s needs
  • A service that is designed to enhance quality of life, strengthen, and maintain the primary care relationship
FAQs

STA/Respite Frequently Asked Questions

Is short-term accommodation covered under the NDIS?

Yes, your NDIS Plan will usually fund up to 28-days of short-term accommodation per year depending on your package. It covers the cost of your care for up to 14 days at a time.

What levels of respite-like support is available?

There are three levels of respite-like supports available for funding as part of plans:

  • Level 1: 7 to 14 days per year to allow the carer to attend key activities.
  • Level 2: 14 to 28 days per year and includes a strategy to build capabilities for future independence.
  • Level 3: Equivalent of 28 days per year, when the carer provides support most days and informal support is at risk of not continuing due to the intensity of the support require or severe behavioural issues.

Contact Us

To contact CatholicCare Sydney, call our Client Care Team (8:30am - 5:30pm Mon-Fri) on 13 18 19 or complete the form below. CatholicCare is closed on NSW Public Holidays.

In emergencies please call 000 or Lifeline on 13 11 14.

If you wish to provide a compliment or lodge a complaint, please click here.